Privacy Policy
COLLECTION OF PERSONAL INFORMATION
During your interactions with our website and services—such as signing up for an account, showing interest in our offerings, participating in our service-related activities, or reaching out to us for support or inquiries—you might voluntarily provide us with your personal data.
The specifics of the personal data we collect from you largely depend on your activities on our services, the selections you make, including the services and functionalities you engage with. This may cover a variety of information, such as:
• Full name
• Contact numbers
• Email addresses
• Postal addresses
• Usernames
• Passwords (encrypted for your protection)
• Billing information for transactions
In certain situations, where it's necessary and legally permissible, or with your explicit consent, we may also process sensitive data categories such as:
• Financial status information
• Detailed financial transactions data
For any transactions conducted through our services that require payment, we collect information essential to process those payments, including your payment method details (e.g., credit card number, expiry date) and security codes. All such payment information is securely managed by our payment processor, Shift4. You can access their privacy practices at Shift4 Privacy Policy.
It is imperative that the personal information you provide to us remains accurate and up-to-date. We ask that you inform us promptly of any changes to your personal information.
AUTOMATED DATA COLLECTION
Each time you engage with our services, our system is designed to automatically log information about your device and how you use our services. While this information doesn't directly disclose who you are (e.g., your name or direct contact details), it encompasses various data points such as the type of device you're using, your operating system, language settings, the web pages that referred you to us, your device’s country and location data, and specifics about your interactions with our services, like timestamps, pages viewed, and other actions taken within our services.
This data is essential for several reasons, primarily to ensure the safety and seamless operation of our services, as well as to aid our internal efforts in analytics and reporting.
Consistent with common business practices, our services employ cookies and other similar tracking technologies to collect information automatically.
The types of information we collect in this manner include:
• Log and Activity Data: This category of data is collected through our servers’ logs and includes diagnostic and performance-related information. It varies based on your interaction with our services and may contain details like your IP address, browser type, device information, and a record of your activity within our services, such as the features you use, error reports, and system settings.
• Device Information: We collect information about the device you use to access our services, which may cover data such as the device's IP address or proxy server, identification numbers of the device and any applications used, the type of browser and hardware, your Internet service provider or mobile network, and details about your operating system and configuration.
• Location Information: Our services are capable of collecting data about your device's physical location. The precision of this location data can vary and is determined by the device settings you have chosen. We may use various technologies, including GPS, to obtain geolocation data that indicates your current position (determined by your IP address). You have the option to prevent us from accessing this data by denying permission or disabling the location settings on your device, though this may impact your ability to use certain functionalities of our services.
INFORMATION PROCESSING ACTIVITES
Our processing of your personal data varies based on your interaction with our services. Here's how we use your information:
• Account Management: We use your information to support the creation and maintenance of your account, enabling you to register, log in, and keep your account operational.
• Service Provision: Your information is used to deliver the services you've requested and facilitate their delivery.
• Support and Inquiries: When you have questions or issues, we use your information to respond and provide the necessary support.
• Administrative Communications: We process your information to send you important information regarding our services, updates to our policies and terms, and other relevant administrative details.
• Order Management: Your data is crucial for managing orders, payments, returns, and exchanges you conduct through our Services.
• Feedback Solicitation: We may use your information to ask for your feedback and communicate with you about your use of our Services.
• Marketing Communications: In line with your preferences, we may use your personal data for marketing purposes. You have the option to opt-out of marketing communications at any time (refer to "YOUR PRIVACY RIGHTS" for more details).
• Personalized Advertising: We process your information to create and present advertising customized to your interests, geographic location, and more.
• Service Improvement and Personalization: We believe it's essential to process your information to track usage patterns, assess our marketing efforts' success, and enhance our Services, products, and your overall experience.
• Understanding User Trends: Analyzing how you use our Services helps us understand user behavior and improve our offerings.
• Marketing Effectiveness: We process your data to optimize the relevance and impact of our marketing and promotional efforts.
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DISCOLOSURE OF YOUR INFORMATION
Third-Party Collaborations: For the execution and enhancement of our services, we may need to share your information with external parties, such as vendors, consultants, and various service providers, collectively referred to as "third parties." These parties provide essential services on our behalf and are granted access to your information solely for the purpose of these tasks. We enforce strict privacy agreements with these third parties to ensure your data is handled securely and in alignment with our privacy standards. Such agreements stipulate that your information cannot be used for any purposes beyond those explicitly directed by us, nor can it be shared with or sold to any other entities. These third parties are also obliged to safeguard the information under their care and adhere to specified retention periods. Types of third parties we might share your personal information with include, but are not limited to:
• Data Analysis Services
• Order Processing Providers
• Payment Processing Companies
• Performance Monitoring Applications
• Advertising Retargeting Platforms
• Sales and Marketing Software
• Social Media Networks
• Software for Testing and Quality Assurance
• Account Registration and Authentication Services
• Financial and Accounting Software Solutions
Situations Necessitating Information Sharing:
• Business Transactions: In the event of significant business changes, such as mergers, acquisitions, asset sales, or financial deals, your personal information may be shared or transferred as part of the negotiation or conclusion of these transactions with another business entity.
UTILIZATION OF COOKIES AND TRACKING MECHANISMS
We deploy cookies along with tracking technologies akin to web beacons and pixels for the purpose of obtaining or preserving information. Details on the usage of these technologies and instructions for opting out of specific cookies can be found in our Cookie Policy.
DURATION OF INFORMATION RETENTION
We commit to holding your personal data only to the extent that it serves the purposes described in this privacy policy, or as extended retention periods are mandated or allowed by legal obligations, including but not limited to taxation, accounting, or other statutory requirements. It is not our policy to retain personal information for more than six (6) months beyond the closure of a user’s account, except where required by law.
Should there cease to be a valid business reason for processing your personal information, we will proceed to either delete or anonymize it. In instances where deletion or anonymization is currently unfeasible (for instance, when your personal data has been saved in backup systems), we will ensure the secure storage of your personal information and prevent any further processing until deletion can be achieved.
INFORMATION SECURITY MEASURES
We've adopted a range of suitable technical and organizational measures aimed at securing the personal data we handle. Nevertheless, it's important to acknowledge that no method of transmitting data over the Internet or storing it electronically is completely infallible. Therefore, while we strive to protect your personal information with all due diligence, we cannot absolutely guarantee that our security measures will prevent every attempt by unauthorized parties to intercept, access, or illicitly modify your data. We are dedicated to maintaining the confidentiality of your personal information, yet we must caution that its transmission to and from our Services is conducted at your own risk. We advise using our Services only within a secure environment to mitigate potential risks.
INFORMATION COLLECTION FROM MINORS
We do not intentionally gather or target information towards children under 18 years old. When engaging with our Services, you affirm either that you are over 18 years of age, or if you are under 18, you have the consent of your parent or legal guardian for using the Services. Should we discover that we have inadvertently collected personal information from individuals under 18, we will swiftly deactivate any such accounts and take appropriate steps to remove the information from our databases. Should you have concerns or become aware of the collection of data from anyone under the age of 18, please reach out to us directly at madeofwoodfurniture.com.
YOUR RIGHTS REGARDING PRIVACY
If your personal information is processed based on your consent, according to relevant laws which might require explicit or implicit consent, you retain the right to withdraw this consent at any time. Withdrawal of consent can be done by reaching out to us through the contact information given in the "CONTACT US REGARDING THIS NOTICE" section below.
It's important to understand that withdrawing consent will not compromise the legality of any processing carried out before you withdrew your consent. Additionally, under certain legal frameworks, withdrawal does not stop the processing of information for which legal bases other than consent exist.
Should you decide to opt out of receiving marketing and promotional materials, you can do so at any point by using the unsubscribe link found in our emails or by getting in touch with us as detailed in the "CONTACT US REGARDING THIS NOTICE" section below. Following this, you will be excluded from future marketing communications. Nonetheless, you might still receive essential communications regarding your account or necessary service announcements.
To review or alter your account information, or to close your account, you can:
• Access the account settings section of your account and make the desired changes.
• Should you choose to close your account, we will proceed to deactivate or remove your account and your information from our active databases. However, to prevent fraud, resolve problems, conduct investigations, enforce our terms and conditions, and comply with legal obligations, some information may be retained in our system.
Web browsers typically accept cookies by default, but you have the ability to set your browser to eliminate cookies or reject them. Opting to remove or reject cookies may impact the availability and functionality of our Services.
For any inquiries or feedback about your privacy rights, feel free to contact us at madeofwoodfurniture.com.
DO-NOT-TRACK FEATURE SETTINGS
Many internet browsers, along with certain mobile operating systems and apps, provide a Do-Not-Track (“DNT”) option that you can enable to indicate your desire not to have details of your web browsing activities observed or collected. Currently, there is no agreed-upon standard for how companies should interpret DNT signals. Therefore, our systems do not recognize DNT signals from browsers or any other automated signal indicating a preference against online tracking. In the event that a universally accepted method for handling DNT signals is established and it becomes obligatory for us to adhere to, we will update this privacy policy to reflect how we implement that standard.
CATEGORIES OF PERSONAL DATA COLLECTED
We gather the following types of personal data:
A. Identifiers
Examples: Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
B. Personal information as defined in the California Customer Records statute
Examples: Name, contact information, education, employment, employment history, and financial information
C. Commercial information
Examples: Transaction information, purchase history, financial details, and payment information
D. Internet or other similar network activity
Examples: Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
E. Geolocation data
Examples: Device location
F. Professional or employment-related information
Examples: Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
G. Sensitive personal Information
Examples: Debit or credit card numbers
We will use and retain the collected personal information as needed to provide the Services or for:
• Category A - 6 months
• Category B - As long as the user has an account with us
• Category C - As long as the user has an account with us
• Category D - 1 year
• Category E - 6 months
• Category F - 6 months
• Category G - 6 months
Category G information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You have the right to limit the use or disclosure of your sensitive personal information.
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.
UNDERSTANDING AND MANAGING YOUR PERSONAL DATA
Explore our practices regarding your personal data in the dedicated section titled “INFORMATION PROCESSING ACTIVITES"
Our collection and dissemination of your personal data are conducted through various means, including:
• Cookies designed for targeting and marketing purposes
• Cookies associated with social media platforms
DATA SHARING
We are committed to responsibly sharing your personal data with our partners, bound by formal agreements, to ensure its protected handling. Further details on our data sharing protocols are available in “DISCOLOSURE OF YOUR INFORMATION”
Your personal data may be utilized for our legitimate business interests, such as conducting in-house research for the advancement of technology. Such activities do not equate to the "sale" of your personal data.
In the last year, we have shared specific categories of personal data with external entities for legitimate business or commercial reasons, including:
• Category B. Personal data as characterized by the California Customer Records statute
A comprehensive list of the types of third parties with whom we have shared your personal data for business or commercial purposes is outlined in “DISCOLOSURE OF YOUR INFORMATION”.
Over the past twelve months, the following categories of your personal data have been disclosed or shared with external parties:
• Data Analysis Services
• Retargeting Agencies
• Social Media Platforms
CALIFONIA RESIDENTS
California Civil Code Section 1798.83, also known as the "Shine The Light" law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
CCPA PRIVACY NOTICE
This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.
The California Code of Regulations defines a “resident” as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose.
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
Your rights with respect to your personal data:
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
Depending on the circumstances, you have a right to know:
• whether we collect and use your personal information
• the categories of personal information that we collect
• the purposes for which the collected personal information is used
• whether we sell or share personal information to third parties
• the categories of personal information that we sold, shared, or disclosed for a business purpose
• the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose
• the business or commercial purpose for collecting, selling, or sharing personal information
• the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
We will not discriminate against you if you exercise your privacy rights.
If the business collects any of the following:
• social security information, drivers' licenses, state ID cards, passport numbers
• account login information
• credit card numbers, financial account information, or credentials allowing access to such accounts
• precise geolocation
• racial or ethnic origin, religious or philosophical beliefs, union membership
• the contents of email and text, unless the business is the intended recipient of the communication
• genetic data, biometric data, and health data
• data concerning sexual orientation and sex life,
you have the right to direct that business to limit its use of your sensitive personal information to that use which is necessary to perform the Services.
Once a business receives your request, they are no longer allowed to use or disclose your sensitive personal information for any other purpose unless you provide consent for the use or disclosure of sensitive personal information for additional purposes.
Please note that sensitive personal information that is collected or processed without the purpose of inferring characteristics about a consumer is not covered by this right, as well as the publicly available information.
To exercise your right to limit use and disclosure of sensitive personal information, please email contact@madeofwoodfurniture.com.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights :
• You may object to the processing of your personal information.
• You may request correction of your personal data if it is incorrect or no longer relevant or ask to restrict the processing of the information.
• You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
• You can opt out from the selling or sharing of your personal information by disabling cookies in Cookie Preference Settings and clicking on the Do Not Sell or Share My Personal Information link on our homepage.
To exercise these rights, you can contact us by email at madeofwoodfurniture.com. If you have a complaint about how we handle your data, we would like to hear from you.
COLORADO RESIDENTS
This section applies only to Colorado residents.
Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling").
We sell personal data to third parties or process personal data for targeted advertising. You can opt out from the selling of your personal data, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings. To submit a request to exercise any of the other rights described above, please email madeofwoodfurniture.com.
If we decline to take action regarding your request and you wish to appeal our decision, please email us at madeofwoodfurniture.com. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
CONNECTICUT RESIDENTS
This section applies only to Connecticut residents.
Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law
• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling").
We sell personal data to third parties or process personal data for targeted advertising. You can opt out from the selling of your personal data, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings. To submit a request to exercise any of the other rights described above, please email contact@madeofwoodfurniture.com.
If we decline to take action regarding your request and you wish to appeal our decision, please email us at contact@madeofwoodfurniture.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
UTAH RESIDENTS
This section applies only to Utah residents.
Under the Utah Consumer Privacy Act (UCPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal data.
We sell personal data to third parties or process personal data for targeted advertising. You can opt out from the selling of your personal data or targeted advertising by disabling cookies in Cookie Preference Settings
To submit a request to exercise any of the other rights described above, please email
contact@madeofwoodfurniture.com.
VIRGINIA RESIDENTS
Under the Virginia Consumer Data Protection Act (VCDPA):
• “Consumer” means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.
• “Personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information.
• “Sale of personal data” means the exchange of personal data for monetary consideration.
If this definition of “consumer” applies to you, we must adhere to certain rights and obligations regarding your personal data.
Your rights with respect to your personal data:
• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling").
We sell personal data to third parties or process personal data for targeted advertising. Please see the following section to find out how you can opt out from further selling or sharing of your personal data for targeted advertising or profiling purposes.
Exercise your rights provided under the Virginia VCDPA
You can opt out from the selling of your personal data, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings. You may contact us by email at contact@madeofwoodfurniture.com.
If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Verification process
We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at contact@madeofwoodfurniture.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint.
UPDATE TO THIS POLICY
This privacy policy is subject to change to reflect current legal standards and practices. Any amendments will be signified by a new "Revision" date, with changes taking effect once they are published. Significant alterations to our privacy practices will be communicated through either a conspicuous announcement on our platform or a direct message to you. We advise regularly reviewing our privacy policy to stay informed about how we safeguard your data.
REACHING OUT TO US REGARDING THIS POLICY
Should you have inquiries or feedback concerning this policy, you are welcome to reach out via email at contact@madeofwoodfurniture.com.
MANAGING YOUR PERSONAL INFORMATION
In accordance with the laws pertinent to your jurisdiction, you hold the right to request access to, modify, or remove the personal data that we have gathered about you. To exercise these rights and review, amend, or erase your personal data, please reach out via email at contact@madeofwoodfurniture.com.
